Privacy Policy

TL Privacy Policy v1.0.0

  1. Introduction 

Welcome to Tesori Lucenti Pty Ltd. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, www.tesorilucenti.com, and interact with our online jewelry shop. By using our website and providing us with your personal information, you consent to the practices described in this Privacy Policy.

  1. Information We Collect
We may collect the following types of personal information when you interact with our website:
a.  Contact Information: This includes your name, email address, phone number, and mailing address.
b.  Payment Information: If you make a purchase, we may collect payment details, including credit card information, to process your transactions securely. We do not store payment card information on our servers.
c.  Account Information: Upon joining our loyalty program, we may collect information related to your account, such as your username and password.
d.  Demographic Information: Upon joining our loyalty program, we may collect demographic information, such as your age, gender, and location.
e.  Browsing Information: When you visit our website, we may temporarily collect information about your browsing activities, including the pages you view, the links you click, and your IP address. Please note that this browsing information is only collected for the duration of your session on our website and is not stored once you close your browser.
f.  Communication Information: We may collect information from your communications with us, including emails and customer support inquiries.
  1. How We Use Your Information
We use the personal information we collect for various purposes, including:
a.  Order Processing: To process and fulfill your orders, including shipping and delivery.
b.  Customer Support: To respond to your inquiries, provide customer support, and address any issues or concerns you may have.
c.  Account Management: To manage your account and provide you with personalized services and promotions.
d.  Marketing and Communications: To send you promotional materials, newsletters, and updates about our products and services, as well as information about special offers and events. You can opt out of marketing communications at any time.
e.  Website Improvement: To analyze website usage data and improve our website's functionality, content, and user experience.
f.  Legal Compliance: To comply with applicable laws, regulations, and legal processes.
  1. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to enhance your browsing experience and gather information about how you use our website. You can manage your cookie preferences through your browser settings. For more information, please refer to our Cookie Policy.

  1. Data Security

We take the security of your personal information very seriously. We implement technical and organizational measures to protect your data from unauthorized access, disclosure, alteration, and destruction. While we strive to protect your personal information, please note that no method of data transmission over the internet is completely secure, and we cannot guarantee absolute security.

  1. Data Sharing and Disclosure
We may share your personal information with the following third parties:
I.  Service Providers: We may share your information with third-party service providers who help us with website hosting, payment processing, order fulfillment, and other business operations.
II.  Legal and Regulatory Authorities: We may disclose your information to comply with legal obligations, respond to legal requests, or protect our rights, privacy, safety, or property.
  1. Your Choices and Rights
I.  Access and Correction: You have the right to access and correct your personal information. You can review and update your account information by logging into your account on our website.
II.  Marketing Preferences: You can opt out of receiving marketing communications from us by following the unsubscribe instructions provided in our emails or by contacting us directly.
III. Data Deletion: You can request the deletion of your account and associated personal information by contacting us.
  1. Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected personal information from a child under 13, please contact us to have the information removed. 

  1. Changes to this Privacy Policy

We may update this Privacy Policy to reflect changes in our data practices or legal requirements. We will notify you of any significant changes by posting an updated Privacy Policy on our website.

  1. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy or your personal information, please contact us using the contact details provided on our Contact Us page.

 Effective Date: July, 2023