FAQ's
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How can I determine my ring size?
We offer a detailed Ring Size Guide to help you find the perfect fit. You can also visit a local jeweler for professional sizing.
What materials are used in your jewelry?
Our jewelry is crafted from high-quality materials such as sterling silver, 14k and 18k gold, pearls, moissanite and gemstones . Each product description includes detailed information about the materials used.
What is your return policy?
We have a hassle-free return policy within [Specify number] days of purchase. Please refer to our Refund and Return Policy page for detailed instructions.
How do I care for my jewelry?
Check our Jewelry Care Guide for tips on cleaning and maintaining your pieces to ensure lasting beauty.
Do you offer international shipping?
Yes, we offer international shipping. Shipping costs and delivery times vary by location. Please check our Shipping Information page for details.
What payment methods do you accept?
We accept credit cards only including Mastercard and Visa. All transactions are secure and encrypted.
How can I contact customer support?
You can reach our customer support team via email at tesorilucenti@gmail.com. Check our Contact Us page for more information.
Are your gemstones natural or lab-created?
We offer both natural and lab-created gemstones. Each product description specifies the origin of the gemstone.
How does my jewelry arrive?
Every purchase from Tesori Lucenti online website comes packaged in a presentation box depicted on the products' page. Perfect for a gift or a treat for yourself.